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Mayo University Hospital

MUH Committed To Excellence

We aim to achieve excellence through securing meaningful patient engagement from the bed side to the management table; driven by engaged staff from all disciplines and grades, who are empowered by a commitment of support from senior management, for continuous quality improvement.

MUH is a 300 beds Model 3 Acute hospital with 5 directorates. For more information, see the "Introduction" tab below.

Main Phone Number: +353 (0)94 9021733

MUH Leadership Team 

MUH Application of Framework for Improving Quality

MUH is committed to delivering high quality patient centred services. Click Here to find out how we are achieving this through the application of the HSE’s Framework for Improving Quality.

Wellness Walkway at MUH

The walkway is located on the first floor of the hospital, it is designed to support patients to remain active during their hospital stay. We have exercise stations designed by physiotherapists at intervals along the walk with wall panels illustrating different lower and upper body exercises.. The walkway is 130m long with exercise stations and seated areas to allow patients get away from the busy ward environment. Download the wellness walkway info sheet here 

Introduction to MUH 

Maternity Department 

As a maternity department, we aim to empower each woman to have a positive labour and birth experience and to enable each woman to have the support of a nominated support partner of their choice throughout the process of labour and birth. Click here for more information about preparing to have a baby in MUH, antenatal classes schedule and useful resources. 

Medical Consultants

Video: Dr Delia Bogdanet, Consultant in Endocrinology and Diabetes; Dr Anca Trulea Consultant in Obstetrics and Gynaecology and Prof Tom O Malley, Consultant in Geriatric and Stroke Medicine highlight the role of Medical Consultants in MUH

The Medical Directorate

The Medical Directorate incorporates Respiratory, Gastroenterology, Endocrinology, Gerontology, Acute medical and non invasive Cardiology. This directorate has more than 9000 inpatient discharges a year. MUH has a busy Emergency department with >37,000 attendances per annum with an admission conversion range of 26% - 31%. We have 6 day Renal Dialysis unit (watch short video), Stroke Unit (watch short video) and Oncology Day unit that compounds all its own chemotherapy locally. Its Coronary Care Unit is part of the joint ICU/ CCU. MUH has an Endoscopy unit with medical / surgical endoscopy 5 days a week.There is also a weekly visiting service for Dermatology, Haematology, Oncology and Nephrology.

The Peri-Operative Directorate

The Peri-Operative directorate incorporates Anaesthetics, General surgery and Orthopaedics, seeing approximately 1,250 elective and 2,500 non elective per year. We have a visiting service in outpatient for ENT and Urology. We have a 4 room operating theatres and minor procedures room in the DSU. It also incorporates the Intensive Care Unit and Anaesthetic department with outreach for critical care.

The Women’s Health and Children's Directorate

The Women’s Health and Children's Directorate incorporates an obstetric department with < 1700 births a year and a paediatric and special care baby unit. We have just recently set up a Paediatric Decision Unit to fast track children out of the ED and direct assessment by appropriate senior decision maker. Please Click Here to watch a short video about the MUH Paediatric Department.

The Radiology Directorate

The Radiology Directorate is leading the way nationally with integration with primary care (2018 National Health Care Awards Finalist and Overal Winner - Primary Care Centre Integration) and social care regarding direct access and service delivery in plain radiology and Ultrasound in Primary care centres. Please Click Here to watch a short video about the MUH Radiology Department.

The Laboratory Directorate

The Laboratory Directorate is a very strong department with a significant history of accreditation in all modalities.

The Occupational Therapy Department 

Gracia Gomez Kelly, OT Manager in Mayo University Hospital describes living and working in Mayo.

Support Services

These directorates are well supported with clinical and non clinical departments including Health and Social Care professionals, Quality & Safety department and non clinical including Medical Records, HR, Maintenance and Finance. We work very closely with outside contractors in the supply of our Catering and Cleaning requirements.

MUH Application of Framework for Improving Quality

MUH is committed to delivering high quality patient centred services. Click Here to find out how we are achieving this through the application of the HSE’s Framework for Improving Quality. 

Please Click Here to learn more about the HSE's Framework for Improving Quality in our Health Service.

Promoting Patient Engagement

MUH Patient Engagement Logo

As a patient, staff or member of the public we hope you will find this website a useful means of engagement with your Hospital.

We welcome and encourage feedback, suggestions or opportunities from you on the service we provide.

Please submit your feedback to the following email address yoursay@hse.ie which will be redirected back to Mayo University Hospital.

Please Click Here to learn more about our Patient Engagement Forum

Complaints Officer

Please Click Here to contact our Complaints Officer

Staff Engagement #EngagingHealthStaff

We also welcome and encourage feedback, suggestions or opportunities from our staff. Staff may email their feedback to MUHStaff.FeedBack@hse.ie

Please click here to learn more about our Staff Engagement Forum

Current Vacancies at MUH

If you are interested in joining our well established teams please Click Here for further information

Access To Your Health Records

Health Records - A Guide For Patients (PDF file format)

 

Photo Title Hospital Location Telephone
Emergency Department Mayo University Hospital 094 9042379
Endoscopy Mayo University Hospital
Gynae Mayo University Hospital 094 9042629
ICU/CCU Mayo University Hospital 094 9042426
Maternity Mayo University Hospital 094 9042353 / 094 9042354
Medical Manpower Department Mayo University Hospital
MUH Human Resources Mayo University Hospital 094 9042475
Oncology Mayo University Hospital 094 9042463
Orthopaedics Mayo University Hospital 094 9042386
Outpatients Department (OPD) Mayo University Hospital 094 9021733

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Car Parking Charges

  • There is a fixed charge of €2 for the first 3 hours
  • Every additional hour is charged at €1 per hour
  • The maximum daily charge is €5
  • Weekly tickets may be purchased in the hospital foyer. These cost €15.

The ticket machines only accept cash or coins, with change given. Cards are not currently accepted at the ticket machines.

Mayo University Hospital Map

mayo general hospital castlebar

Contribution of Irish nurses honoured by renowned nurse Dame Elizabeth Anionwu

Mayo University Hospital was honoured to host Dame Elizabeth Anionwu on Friday 11 August as she carried out a tree planting ceremony to recognise the contribution of Irish nurses over the last 75 years in the UK National Health Service. The ceremony was an opportunity to celebrate the legacy and heritage of the nursing community locally and internationally with a special focus on Irish nurses and their contribution to the NHS.

Mayo University Hospital is extremely busy today with long wait times at the Emergency Department

The Emergency Department at Mayo University Hospital is extremely busy and experiencing higher than normal attendances. Yesterday 132 patients attended the Emergency Department, there are currently 50 new attendances today with 10 patients on trolleys awaiting admission to an in-patient bed.

Two new dedicated patient-centred patient roles launched in Mayo University Hospital

Mayo University Hospital (MUH) is delighted to announce two new roles within the hospital which are aimed at improving patient engagement and providing support to patients and their families. The new appointments are part of a strategic focus on emphasising the value of the voice of patients in their own care as well as in the planning and delivery of care across the hospital.

Mayo University Hospital is extremely busy today with long wait times at the Emergency Department

Mayo University Hospital is under significant pressure today (Tuesday 9 May). Yesterday, over 170 patients attended the Emergency Department which is a 30% higher attendance rate than average. The high level of admissions is leading to long waiting times in the ED and the hospital apologises to patients and their families for the upset these delays are causing.

Mayo University Hospital Patient Engagement Event

Mayo University Hospital is hosting an event in the main foyer on Tuesday 28 March between 10am and 2pm to promote the various initiatives across the hospital that aim to improve patients’ experience through engagement with patients and their families.

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Assisted Decision Making

26th of April 2023 has been set as the day for the abolition of wardship, the operationalisation of the Decision Support Service, and the introduction of a new system of tiered decision-making supports. For more information please visit the following links: 

Volunteering in Mayo University Hospital 

Volunteer With Us

The MUH Volunteer Service has had over 50 members of the community participating in the scheme since its inception in March 2012, with volunteers ensuring patients and visitors have a warm, friendly welcome and are assisted with directions and any information needed.

Our Meet and Greet volunteers are members of the public from various walks of life - what they offer is a willingness to help others accessing acute hospital services. Please consider joining our volunteer team and help us:

  • Give a friendly welcome and a reassuring first impression to all who enter the hospital
  • Observe for and offer assistance to people who look lost or unsure of where they are going
  • Provide directions
  • Ensure patients are in the right queue for outpatients/x-ray etc
  • Assist with accompanying patients to various departments
  • Supply information and answer queries, for example visiting times, shop opening times

Catherine Donohoe, Hospital Manager said, “Patients are at the heart of everything we do and this is most true for our volunteers who demonstrate this in the care, laughs and smiles that they exchange with our patients. Our volunteers bring the energy and enthusiasm of members of the local community who want to give something back, into the hospital.”

If you wish to volunteer with us, you can discuss with Brendan Coyne, our Lead Volunteer on 086 155 0035 and/or please complete this form and send back to the Patient Engagement & Partnership Improvement Coordinator, Quality and Patient Safety Department, Mayo University Hospital, Castlebar, Co. Mayo, Ireland, F23 H529 or via email to Ciara.McLaughlin1@hse.ie 094 904 2171

If you need any additional support with the application process, Ciara or Brendan will be happy to support you.

Download the Volunteer Service application form here 

MUH volunteers - Lucia Killeen and Kathleen Ruane