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Mayo University Hospital

MUH Committed To Excellence

We aim to achieve excellence through securing meaningful patient engagement from the bed side to the management table; driven by engaged staff from all disciplines and grades, who are empowered by a commitment of support from senior management, for continuous quality improvement.

MUH is a 300 beds Model 3 Acute hospital with 5 directorates. For more information, see the "Introduction" tab below.

Main Phone Number: +353 (0)94 9021733

MUH Application of Framework for Improving Quality

MUH is committed to delivering high quality patient centred services. Click Here to find out how we are achieving this through the application of the HSE’s Framework for Improving Quality 2016.

 

The National Patient Experience Survey 2019

The National Patient Experience Survey is a nationwide survey asking people for feedback about their stay in hospital. The survey is a partnership between the Health Information and Quality Authority (HIQA), the Health Service Executive (HSE) and the Department of Health. All patients aged 16 and over discharged each May, who spend 24 hours or more in a public acute hospital and have a postal address in the Republic of Ireland are asked to complete the survey.

The Medical Directorate

The Medical Directorate incorporates Respiratory, Gastroenterology, Endocrinology, Gerontology, Acute medical and non invasive Cardiology. This directorate has more than 9000 inpatient discharges a year. MUH has a busy Emergency department with >37,000 attendances per annum with an admission conversion range of 26% - 31%. We have 6 day Renal Dialysis unit (watch short video), Stroke Unit (watch short video) and Oncology Day unit that compounds all its own chemotherapy locally. Its Coronary Care Unit is part of the joint ICU/ CCU. MUH has an Endoscopy unit with medical / surgical endoscopy 5 days a week.There is also a weekly visiting service for Dermatology, Haematology, Oncology and Nephrology.

The Peri-Operative Directorate

The Peri-Operative directorate incorporates Anaesthetics, General surgery and Orthopaedics, seeing approximately 1,250 elective and 2,500 non elective per year. We have a visiting service in outpatient for ENT and Urology. We have a 4 room operating theatres and minor procedures room in the DSU. It also incorporates the Intensive Care Unit and Anaesthetic department with outreach for critical care.

The Women’s Health and Children's Directorate

The Women’s Health and Children's Directorate incorporates an obstetric department with < 1700 births a year and a paediatric and special care baby unit. We have just recently set up a Paediatric Decision Unit to fast track children out of the ED and direct assessment by appropriate senior decision maker. Please Click Here to watch a short video about the MUH Paediatric Department.

The Radiology Directorate

The Radiology Directorate is leading the way nationally with integration with primary care (2018 National Health Care Awards Finalist and Overal Winner - Primary Care Centre Integration) and social care regarding direct access and service delivery in plain radiology and Ultrasound in Primary care centres. Please Click Here to watch a short video about the MUH Radiology Department.

The Laboratory Directorate

The Laboratory Directorate is a very strong department with a significant history of accreditation in all modalities.

Support Services

These directorates are well supported with clinical and non clinical departments including Health and Social Care professionals, Quality & Safety department and non clinical including Medical Records, HR, Maintenance and Finance. We work very closely with outside contractors in the supply of our Catering and Cleaning requirements.

MUH Application of Framework for Improving Quality

MUH is committed to delivering high quality patient centred services. Click Here to find out how we are achieving this through the application of the HSE’s Framework for Improving Quality 2016.

Please Click Here to learn more about the HSE's Framework for Improving Quality in our Health Service.

Promoting Patient Engagement

MUH Patient Engagement Logo

As a patient, staff or member of the public we hope you will find this website a useful means of engagement with your Hospital.

We welcome and encourage feedback, suggestions or opportunities from you on the service we provide.

Please submit your feedback to the following email address yoursay@hse.ie which will be redirected back to Mayo University Hospital.

Please Click Here to learn more about our Patient Engagement Forum

Complaints Officer

Please Click Here to contact our Complaints Officer

Staff Engagement #EngagingHealthStaff

We also welcome and encourage feedback, suggestions or opportunities from our staff. Staff may email their feedback to MUHStaff.FeedBack@hse.ie

Please click here to learn more about our Staff Engagement Forum

Current Vacancies at MUH

If you are interested in joining our well established teams please Click Here for further information

Access To Your Health Records

Health Records - A Guide For Patients (PDF file format)

 

Photo Title Hospital Location Telephone
A Ward Mayo University Hospital 094 9042401
Acute Medical Assessment Unit (A.M.A.U) Mayo University Hospital 094 9042642 / 094 9042640
B Ward Mayo University Hospital 094 9042407
C Ward Mayo University Hospital 094 9042524
Cystic Fibrosis Mayo University Hospital 094 9042388
D Ward Mayo University Hospital 094 9042668
Day Services Unit Mayo University Hospital 094 9042644 / 094 9042645
Delivery Suite Mayo University Hospital 094 9042359 / 094 9042360
Elderly Medicine & Stroke Unit Mayo University Hospital 094 9042695 / 094 9042696
Emergency Department Mayo University Hospital 094 9042379

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Mayo University Hospital Map

mayo general hospital castlebar

Sepsis Awareness Day at Mayo University Hospital

On Friday 13 September, to mark World Sepsis Day, the Sepsis Team at Mayo University Hospital will hold a Sepsis awareness event in the main foyer of the hospital.

Double win for Mayo University Hospital at the Hospital Professional Awards

The Infection Prevention and Control Team at Mayo University Hospital (MUH) won two categories at the recent Hospital Professional Awards – the GSK ViiV Infectious Diseases Project of the Year Award and the Consultant-led Hospital Team of the Year Award.

New Home First Team supporting older persons at Mayo University Hospital

The Home First Team is a specialist team supporting patients over the age of 75 who are treated in the Emergency Department (ED) and the Acute Medical Assessment Unit (AMAU) in Mayo University Hospital.

Mayo University Hospital using mobile computing to improve patient care

Mayo University Hospital has introduced 35 mobile ‘point of care’ computers which are available for staff in the wards throughout the hospital and in the Emergency Department. Each computer has a clinical grade keyboard and mouse which can be deep cleaned for infection control purposes.

Patient Experience Advisors at Mayo University Hospital

As part of Mayo University Hospital’s ongoing commitment to patient and family engagement, 18 Patient Experience Advisors have been selected to work with various hospital committees to bring the patients’ voice to the planning and delivery of care at the hospital.

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The Saolta University Health Care Group provides acute and specialist hospital services to the West and North West of Ireland – counties Galway, Mayo, Roscommon, Sligo, Leitrim, Donegal and adjoining counties.

The Group's Academic Partner is NUI Galway.
 

Vision
Our vision is to be a leading academic Hospital Group providing excellent integrated patient-centred care delivered by skilled caring staff.

Saolta Guiding Principles

Care - Compassion - Trust - Learning

Our guiding principles are to work in partnership with patients and other healthcare providers across the continuum of care to:

  • Deliver high quality, safe, timely and equitable patient care by developing and ensuring sustainable clinical services to meet the needs of our population.
  • Deliver integrated services across the Saolta Group Hospitals, with clear lines of responsibility, accountability and authority, whilst maintaining individual hospital site integrity.
  • Continue to develop and improve our clinical services supported by education, research and innovation, in partnership with NUI Galway and other academic partners.
  • Recruit, retain and develop highly-skilled multidisciplinary teams through support, engagement and empowerment.
Saolta Strategy 2019-2023

We have developed a five year strategy which outlines the vision and framework for the Group’s strategic development from 2019 to 2023.

We are committed to ensuring that our patients are at the centre of all service design, development and delivery. Over the five years of the strategy we will further develop our services, both clinical and organisational based around seven key themes: Quality and Patient Safety; Patient Access; Governance and Integration; Skilled Caring Staff; Education Research and Innovation; eHealth and Infrastructure. These will be our key areas of focus to enable us to meet the future needs of our patients.

We have identified 20 priority projects across the Group which are aligned with Sláintecare’s goals. They include a number of clinical and organisational projects which are focused on further improving services for our patients and staff. We will continue to work very closely with our colleagues in the community both Community Healthcare West and Community Health Organisation 1 in the North West to deliver more streamlined care to our patients in line with the national focus of bringing services closer to patients.

A key theme within this strategy and its successful implementation is the development of Managed Clinical and Academic Networks. While the tertiary referral centre for the Group is University Hospital Galway, it is essential that all our hospitals work more closely together in delivering services to address the challenges facing us across our region. These networks will ensure that specialities in individual hospitals will no longer work in isolation but as a networked team which will improve clinical quality and patient safety. It will also support collective learning/sharing of expertise and will be supported by education, training, research and audit programmes. It will result in safer, standardised and more sustainable services for our patients and improved recruitment and retention of staff.

To read the full strategy, click here.

 

Information coming soon...