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Hospitals at Saolta University Health Care Group

The National Patient Experience Survey 2019

The National Patient Experience Survey is a nationwide survey asking people for feedback about their stay in hospital. The survey is a partnership between the Health Information and Quality Authority (HIQA), the Health Service Executive (HSE) and the Department of Health. All patients aged 16 and over discharged each May, who spend 24 hours or more in a public acute hospital and have a postal address in the Republic of Ireland are asked to complete the survey.

The Medical Directorate

The Medical Directorate incorporates Respiratory, Gastroenterology, Endocrinology, Gerontology, Acute medical and non invasive Cardiology. This directorate has more than 9000 inpatient discharges a year. MUH has a busy Emergency department with >37,000 attendances per annum with an admission conversion range of 26% - 31%. We have 6 day Renal Dialysis unit (watch short video), Stroke Unit (watch short video) and Oncology Day unit that compounds all its own chemotherapy locally. Its Coronary Care Unit is part of the joint ICU/ CCU. MUH has an Endoscopy unit with medical / surgical endoscopy 5 days a week.There is also a weekly visiting service for Dermatology, Haematology, Oncology and Nephrology.

The Peri-Operative Directorate

The Peri-Operative directorate incorporates Anaesthetics, General surgery and Orthopaedics, seeing approximately 1,250 elective and 2,500 non elective per year. We have a visiting service in outpatient for ENT and Urology. We have a 4 room operating theatres and minor procedures room in the DSU. It also incorporates the Intensive Care Unit and Anaesthetic department with outreach for critical care.

The Women’s Health and Children's Directorate

The Women’s Health and Children's Directorate incorporates an obstetric department with < 1700 births a year and a paediatric and special care baby unit. We have just recently set up a Paediatric Decision Unit to fast track children out of the ED and direct assessment by appropriate senior decision maker. Please Click Here to watch a short video about the MUH Paediatric Department.

The Radiology Directorate

The Radiology Directorate is leading the way nationally with integration with primary care (2018 National Health Care Awards Finalist and Overal Winner - Primary Care Centre Integration) and social care regarding direct access and service delivery in plain radiology and Ultrasound in Primary care centres. Please Click Here to watch a short video about the MUH Radiology Department.

The Laboratory Directorate

The Laboratory Directorate is a very strong department with a significant history of accreditation in all modalities.

Support Services

These directorates are well supported with clinical and non clinical departments including Health and Social Care professionals, Quality & Safety department and non clinical including Medical Records, HR, Maintenance and Finance. We work very closely with outside contractors in the supply of our Catering and Cleaning requirements.

MUH Application of Framework for Improving Quality

MUH is committed to delivering high quality patient centred services. Click Here to find out how we are achieving this through the application of the HSE’s Framework for Improving Quality 2016.

Please Click Here to learn more about the HSE's Framework for Improving Quality in our Health Service.

Promoting Patient Engagement

MUH Patient Engagement Logo

As a patient, staff or member of the public we hope you will find this website a useful means of engagement with your Hospital.

We welcome and encourage feedback, suggestions or opportunities from you on the service we provide.

Please submit your feedback to the following email address yoursay@hse.ie which will be redirected back to Mayo University Hospital.

Please Click Here to learn more about our Patient Engagement Forum

Complaints Officer

Please Click Here to contact our Complaints Officer

Staff Engagement #EngagingHealthStaff

We also welcome and encourage feedback, suggestions or opportunities from our staff. Staff may email their feedback to MUHStaff.FeedBack@hse.ie

Please click here to learn more about our Staff Engagement Forum

Current Vacancies at MUH

If you are interested in joining our well established teams please Click Here for further information

Access To Your Health Records

Health Records - A Guide For Patients (PDF file format)

 

Photo Title Hospital Location Telephone
Gynae Mayo University Hospital 094 9042629
ICU/CCU Mayo University Hospital 094 9042426
Maternity Mayo University Hospital 094 9042353 / 094 9042354
Medical Manpower Department Mayo University Hospital
MUH Human Resources Mayo University Hospital 094 9042475
Oncology Mayo University Hospital 094 9042463
Orthopaedics Mayo University Hospital 094 9042386
Outpatients Department (OPD) Mayo University Hospital 094 9021733
Paediatrics Mayo University Hospital 094 9042420
Pathology Laboratory Department Mayo University Hospital 094 9042571

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Mayo University Hospital Map

mayo general hospital castlebar

Mayo University Hospital Introduces new Booklets to support Bereaved Families

The Mayo University Hospital Bereavement Committee for the Women’s and Children’s Divisions have developed four new information booklets for parents bereaved through the death of a baby or the death of a child. They are a new initiative as part of a broader enhancement of bereavement care in Mayo University Hospital. The booklets are hoped to act as a resource to support families who experience the loss of a baby or a child. The booklets are titled:

Cheque Presentation to Mayo University Hospital

The Caulfield family from Swinford raised a total of €26,900 for the development of a Bereavement Room in Mayo University Hospital; this fundraising was dedicated to the memory of their daughter Hope Rose. The family presented a cheque to Hospital management and staff from the Women’s and Children’s division of the hospital on Tuesday 13 November.

Mayo University Hospital hosts fourth Quality and Patient Safety Symposium

Mayo University Hospital hosts fourth Quality and Patient Safety Symposium

Mayo University Hospital (MUH) will be hosting its fourth Quality and Patient Safety Symposium on Thursday, 11 October 2018 in St. Mary’s Hall, GMIT, Castlebar. MUH have been working with the Quality Improvement Division in the HSE as one of the pilot sites for the implementation of the ‘Framework for Improving Quality in our Health Services’.

Mayo University Hospital launch ‘Butterfly Scheme’ to enhance quality of dementia care

Mayo University Hospital in collaboration with the founder of the Butterfly Scheme, Barbara Hodkinson, officially launched the ‘Butterfly Scheme’ in Mayo University Hospital today, Tuesday, 04 September.  The Butterfly Scheme allows people with temporary confusion, memory loss and dementia to make this fact clear to hospital staff and provides staff with practical training to offer a simple, five-point, targeted response to meet their needs.

New Medication Safety initiative launches in Mayo University Hospital

New Medication Safety initiative launches in Mayo University Hospital

Everyone has a role to play in managing medicines safely.

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The Saolta University Health Care Group provides acute and specialist hospital services to the West and North West of Ireland – counties Galway, Mayo, Roscommon, Sligo, Leitrim, Donegal and adjoining counties.

The Group's Academic Partner is NUI Galway.
 

Vision
Our vision is to be a leading academic Hospital Group providing excellent integrated patient-centred care delivered by skilled caring staff.

Saolta Guiding Principles

Care - Compassion - Trust - Learning

Our guiding principles are to work in partnership with patients and other healthcare providers across the continuum of care to:

  • Deliver high quality, safe, timely and equitable patient care by developing and ensuring sustainable clinical services to meet the needs of our population.
  • Deliver integrated services across the Saolta Group Hospitals, with clear lines of responsibility, accountability and authority, whilst maintaining individual hospital site integrity.
  • Continue to develop and improve our clinical services supported by education, research and innovation, in partnership with NUI Galway and other academic partners.
  • Recruit, retain and develop highly-skilled multidisciplinary teams through support, engagement and empowerment.
Saolta Strategy 2019-2023

We have developed a five year strategy which outlines the vision and framework for the Group’s strategic development from 2019 to 2023.

We are committed to ensuring that our patients are at the centre of all service design, development and delivery. Over the five years of the strategy we will further develop our services, both clinical and organisational based around seven key themes: Quality and Patient Safety; Patient Access; Governance and Integration; Skilled Caring Staff; Education Research and Innovation; eHealth and Infrastructure. These will be our key areas of focus to enable us to meet the future needs of our patients.

We have identified 20 priority projects across the Group which are aligned with Sláintecare’s goals. They include a number of clinical and organisational projects which are focused on further improving services for our patients and staff. We will continue to work very closely with our colleagues in the community both Community Healthcare West and Community Health Organisation 1 in the North West to deliver more streamlined care to our patients in line with the national focus of bringing services closer to patients.

A key theme within this strategy and its successful implementation is the development of Managed Clinical and Academic Networks. While the tertiary referral centre for the Group is University Hospital Galway, it is essential that all our hospitals work more closely together in delivering services to address the challenges facing us across our region. These networks will ensure that specialities in individual hospitals will no longer work in isolation but as a networked team which will improve clinical quality and patient safety. It will also support collective learning/sharing of expertise and will be supported by education, training, research and audit programmes. It will result in safer, standardised and more sustainable services for our patients and improved recruitment and retention of staff.

To read the full strategy, click here.

 

Information coming soon...