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Mayo University Hospital

MUH Committed To Excellence

We aim to achieve excellence through securing meaningful patient engagement from the bed side to the management table; driven by engaged staff from all disciplines and grades, who are empowered by a commitment of support from senior management, for continuous quality improvement.

MUH is a 300 beds Model 3 Acute hospital with 5 directorates. For more information, see the "Introduction" tab below.

Main Phone Number: +353 (0)94 9021733

MUH Application of Framework for Improving Quality

MUH is committed to delivering high quality patient centred services. Click Here to find out how we are achieving this through the application of the HSE’s Framework for Improving Quality.

 

Maternity Department 

As a maternity department, we aim to empower each woman to have a positive labour and birth experience and to enable each woman to have the support of a nominated support partner of their choice throughout the process of labour and birth. Click here for more information about preparing to have a baby in MUH, antenatal classes schedule and useful resources. 

The Medical Directorate

The Medical Directorate incorporates Respiratory, Gastroenterology, Endocrinology, Gerontology, Acute medical and non invasive Cardiology. This directorate has more than 9000 inpatient discharges a year. MUH has a busy Emergency department with >37,000 attendances per annum with an admission conversion range of 26% - 31%. We have 6 day Renal Dialysis unit (watch short video), Stroke Unit (watch short video) and Oncology Day unit that compounds all its own chemotherapy locally. Its Coronary Care Unit is part of the joint ICU/ CCU. MUH has an Endoscopy unit with medical / surgical endoscopy 5 days a week.There is also a weekly visiting service for Dermatology, Haematology, Oncology and Nephrology.

The Peri-Operative Directorate

The Peri-Operative directorate incorporates Anaesthetics, General surgery and Orthopaedics, seeing approximately 1,250 elective and 2,500 non elective per year. We have a visiting service in outpatient for ENT and Urology. We have a 4 room operating theatres and minor procedures room in the DSU. It also incorporates the Intensive Care Unit and Anaesthetic department with outreach for critical care.

The Women’s Health and Children's Directorate

The Women’s Health and Children's Directorate incorporates an obstetric department with < 1700 births a year and a paediatric and special care baby unit. We have just recently set up a Paediatric Decision Unit to fast track children out of the ED and direct assessment by appropriate senior decision maker. Please Click Here to watch a short video about the MUH Paediatric Department.

The Radiology Directorate

The Radiology Directorate is leading the way nationally with integration with primary care (2018 National Health Care Awards Finalist and Overal Winner - Primary Care Centre Integration) and social care regarding direct access and service delivery in plain radiology and Ultrasound in Primary care centres. Please Click Here to watch a short video about the MUH Radiology Department.

The Laboratory Directorate

The Laboratory Directorate is a very strong department with a significant history of accreditation in all modalities.

Support Services

These directorates are well supported with clinical and non clinical departments including Health and Social Care professionals, Quality & Safety department and non clinical including Medical Records, HR, Maintenance and Finance. We work very closely with outside contractors in the supply of our Catering and Cleaning requirements.

MUH Application of Framework for Improving Quality

MUH is committed to delivering high quality patient centred services. Click Here to find out how we are achieving this through the application of the HSE’s Framework for Improving Quality. 

Please Click Here to learn more about the HSE's Framework for Improving Quality in our Health Service.

Promoting Patient Engagement

MUH Patient Engagement Logo

As a patient, staff or member of the public we hope you will find this website a useful means of engagement with your Hospital.

We welcome and encourage feedback, suggestions or opportunities from you on the service we provide.

Please submit your feedback to the following email address yoursay@hse.ie which will be redirected back to Mayo University Hospital.

Please Click Here to learn more about our Patient Engagement Forum

Complaints Officer

Please Click Here to contact our Complaints Officer

Staff Engagement #EngagingHealthStaff

We also welcome and encourage feedback, suggestions or opportunities from our staff. Staff may email their feedback to MUHStaff.FeedBack@hse.ie

Please click here to learn more about our Staff Engagement Forum

Current Vacancies at MUH

If you are interested in joining our well established teams please Click Here for further information

Access To Your Health Records

Health Records - A Guide For Patients (PDF file format)

 

Photo Title Hospital Location Telephone
Gynae Mayo University Hospital 094 9042629
ICU/CCU Mayo University Hospital 094 9042426
Maternity Mayo University Hospital 094 9042353 / 094 9042354
Medical Manpower Department Mayo University Hospital
MUH Human Resources Mayo University Hospital 094 9042475
Oncology Mayo University Hospital 094 9042463
Orthopaedics Mayo University Hospital 094 9042386
Outpatients Department (OPD) Mayo University Hospital 094 9021733
Paediatrics Mayo University Hospital 094 9042420
Pathology Laboratory Department Mayo University Hospital 094 9042571

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Car Parking Charges

  • There is a fixed charge of €2 for the first 3 hours
  • Every additional hour is charged at €1 per hour
  • The maximum daily charge is €5
  • Weekly tickets may be purchased in the hospital foyer. These cost €15.

The ticket machines only accept cash or coins, with change given. Cards are not currently accepted at the ticket machines.

Mayo University Hospital Map

mayo general hospital castlebar

Mayo University Hospital is extremely busy today with long wait times at the Emergency Department

The Emergency Department at Mayo University Hospital is under significant pressure today with a high level of admissions to the hospital leading to long waiting times.

Mayo University Hospital Remembrance Service

Mayo University Hospital (MUH) invites anyone who has experienced the loss of an infant, baby or pregnancy to come to a remembrance service next week. The service will be held at 7pm on Friday 24 February in St Mary’s Campus, Atlantic Technical University (beside the hospital, F23 X853).

Norovirus outbreak at Mayo University Hospital

Due to an outbreak of the winter vomiting bug (Norovirus) in one of the wards in Mayo University Hospital (MUH), the hospital is advising that visits to the affected ward will be restricted to those who have reason to visit on compassionate grounds.

MUH is also requesting that people do not visit the hospital if they are feeling unwell form symptoms of winter vomiting or flu like symptoms.

Mayo University Hospital wins Gold Happy Heart Award

The Irish Heart Foundation has awarded the Gold Happy Heart Award to the catering team Mayo University Hospital in recognition of the ongoing work at the hospital to promote healthy eating in the workplace.

The Awards were launched by the Irish Heart Foundation almost 30 years ago to encourage healthcare catering facilities to adopt healthier cooking practices and provide strategies to promote healthy choice.

Mayo University Hospital welcome publication of HIQA Inspection Report

Mayo University Hospital welcomes the publication of the HIQA report on the inspection of MUH which took place in August 2022. 

The focus of the inspection was to monitor the National Standards for Safer Better Healthcare. HIQA’s inspection focused on key standards relating to capacity and capability under the themes of leadership, governance and management and workforce.

The inspection visited the emergency department, a medical ward and a surgical ward.

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Assisted Decision Making

26th of April 2023 has been set as the day for the abolition of wardship, the operationalisation of the Decision Support Service, and the introduction of a new system of tiered decision-making supports. For more information please visit the following links: 

Volunteering in Mayo University Hospital 

Volunteer With Us

The MUH Volunteer Service has had over 50 members of the community participating in the scheme since its inception in March 2012, with volunteers ensuring patients and visitors have a warm, friendly welcome and are assisted with directions and any information needed.

Our Meet and Greet volunteers are members of the public from various walks of life - what they offer is a willingness to help others accessing acute hospital services. Please consider joining our volunteer team and help us:

  • Give a friendly welcome and a reassuring first impression to all who enter the hospital
  • Observe for and offer assistance to people who look lost or unsure of where they are going
  • Provide directions
  • Ensure patients are in the right queue for outpatients/x-ray etc
  • Assist with accompanying patients to various departments
  • Supply information and answer queries, for example visiting times, shop opening times

Catherine Donohoe, Hospital Manager said, “Patients are at the heart of everything we do and this is most true for our volunteers who demonstrate this in the care, laughs and smiles that they exchange with our patients. Our volunteers bring the energy and enthusiasm of members of the local community who want to give something back, into the hospital.”

If you wish to volunteer with us, you can discuss with Brendan Coyne, our Lead Volunteer on 086 155 0035 and/or please complete this form and send back to the Patient Engagement & Partnership Improvement Coordinator, Quality and Patient Safety Department, Mayo University Hospital, Castlebar, Co. Mayo, Ireland, F23 H529 or via email to Ciara.McLaughlin1@hse.ie 094 904 2171

If you need any additional support with the application process, Ciara or Brendan will be happy to support you.

Download the Volunteer Service application form here 

MUH volunteers - Lucia Killeen and Kathleen Ruane